Category: Library Leadership

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Public Library Trends

library-leadership
Customers inside a busy library with engaged employees

 

Public libraries have been a vital resource for communities for centuries, and today, the role of public libraries continues to evolve in response to changing technology and societal needs. Here are three of the most current trends in public libraries in the United States and around the globe:

Digital Literacy 

With the increasing importance of technology in our daily lives, public libraries are placing a greater emphasis on digital literacy. This includes providing patrons with access to technology and training on how to use it, as well as offering classes on coding, web design, and other in-demand skills.

Libraries are expanding their digital collections, with e-books, audiobooks, and streaming movies available online. Even providing early literacy resources and parenting help for patrons, to help the next generation of library users.

Community Engagement

Public libraries are also shifting their focus to become more community centered. Libraries are hosting events and programs that bring together people from different backgrounds and perspectives to build a sense of community.

They are also partnering with local organizations to provide services that address the specific needs of their communities, such as homelessness and literacy classes for non-native speakers. Some libraries even provide high school classes online to earn your diploma, all for FREE!

Maker Spaces / Learning Labs

Maker spaces are a popular trend in public libraries, as they provide patrons with access to tools, technology, and resources that they can use to create, invent, and learn.

These spaces often include equipment such as 3D printers, laser cutters, and electronics labs. They also provide patrons with access to trained professionals who can teach them how to use the equipment and provide guidance on their projects.

Another need is for learning labs or specific workforce centers. Depending upon the community’s needs, a designated librarian for  help to assist job seekers. Career basics, like resume writing, online applications, and interview practice is essential in many cities as the job market tightens.

These trends are not specific to the United States, libraries around the globe are experiencing similar needs. They are adapting to the new normal and the changes in technology and specific needs of the community they serve.

Librarians are being innovative and finding new ways to offer services and resources that are relevant to the community. They are becoming more than just a place to check out books. Libraries are becoming a hub for community engagement and lifelong learning to improve economic development and sustainability.

Finally, public libraries are evolving to meet the changing needs of their communities. They are placing a greater emphasis on digital literacy, focusing on community engagement, and developing learning spaces. These trends are helping libraries to remain relevant and essential resources for their communities in the digital age.

Public libraries are more than just a physical space, they are an important partner in a thriving community.

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career Librarian & Entrepreneurship Library Jobs Library Leadership

Best Learning Styles

Single hand holding a small book in a library.
Read up and start opening up your mind.

Throughout school and work, you’ve been told what your best learning style is to retain information. Now research has shown that you have learning preferences, which we all can benefit from. Here are ways to spot what works for you and what needs a little more practice.

What is “VARK”

Many learning models break down the way people organize and store information into four main categories. Those are categorized by your four senses: Seeing, Hearing, Reading, and Doing or Touching.

You learn differently depending upon the subjects being taught too. The learning style may vary depending upon the complexity of a topic also. Remember how math was easier for you than reading in school?

New research has shown that students or workers learning more complex topics, need more than one method to learn. And retaining and repeating the processes learned is beneficial when multiple senses are used in the teaching process.

What’s Best for You?

Assessing your best method of learning can be easy with a simple test.  Or, as we have seen during the pandemic, human beings adapt to their surroundings. Students, workers, and institutions modified learning, meetings, and processes to assist with the new normal.

Many of those organizations never looked back either. But we also saw a decline in test scores in our younger students during the lack of in-person instruction.

So, we go back to what is the best learning style? The answer is “it depends.” It depends on the student, their resources, the sustainability of the teaching, etc.…

Being adaptable to your environment and having the ability to learn multiple ways is best for most people. Resilience and a growth mindset are traits that are important is any type of learning and in most situations.

Variations of Learning

Now we’re learning from our past experiences, there can be anywhere from 3-170 variations to these basic four styles above. Understanding how and when you learn best is really an efficient method for students or new workers learning a job.

As we continue to embrace remote work and school, understanding your best learning style is the path to success. Wishing you all the best on your learning path!

 

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Selling Skills

Kathy Husser

Selling Skills

Let’s face it, we don’t like being sold anything, ever.  But we all sell something, every day whether we realize it or not.  Do you know how those selling skills will help you in everyday life? Here are ways to influence to create solutions and harmony in your life.

Family

Even if you are not a parent, you have parents, siblings, or family. In life we enjoy getting our way. Whether it’s family gatherings, vacations, or just getting the kids up in the morning. The key to selling your “idea” is to understand, that people “buy” or listen to likable people.

That’s why the old saying, “you get more with honey than vinegar” applies here. Build your case in a positive manner. Remember, the mantra, “What’s in it for me…” You need to “sell” your idea as a benefit to the other person. The kids will get pancakes if they get up right now for school. The vacation to Hawaii, rather than Colorado, will enable you a warm, sunny getaway during the winter. Remember “WIIFM,” and think what the other person really wants or how they benefit.

Buyers and Their Emotions

As a buyer, or the receiving end of a transactions, did you know you “buy” based on your emotions? We all buy based on feelings and justify the transaction based on logical information afterwards. Here me out and think about your last purchase. Did you really “need” that new outfit? Does your kid “need” or “want” those new shoes, and why? The type of clothing and shoes purchased will be based on trends or what all the other kids are wearing.

Understanding your emotions before you buy something is important, because the salesperson will want to know your feelings. Asking questions to understand what you are looking for or why you need something is Selling 101. Sharing stories to gather information will also help understand your motivation as a buyer. Think about how many times you’ve said, “I’m just looking.” I say it all the time. But when I’m ready to decide, I need that person’s expertise and knowledge to make my purchase.

Trust is Crucial

Finally, having the support after the sale is just as important as the transaction itself. Going back to the kids in the morning and pancakes for breakfast. If the kids get up when you ask them, brush their teeth, then you’d better follow through with pancakes! Trust is the number one reason someone will “buy.”

This trust factor transcends not only accountability but doing what you say you’ll do. But trusting in the follow up conversation if you really have something that solves a problem. Trust and a solid relationship with family, products, or companies all comes from the outcomes and support after the transaction. The ultimate goal is for you to be happy and satisfied with what transpired.

Selling happens every day in our lives and being aware how we “buy” is helpful in everyday life.

Follow me for more living well tips at KathyHusserTempe.com

 

 

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Traveling for Work

Yellowstone Lake - Nature is rejuvenating
Wishing you calm and happiness this season

With remote work popular these days and the latest airline mishaps in the news, traveling for work is more common. Here are simple tips to make work travel easy, fun, and something to look forward to every trip.

See the Sights

If you have a travel day before your work meetings, plan to see at least one city sight, something you enjoy. It doesn’t have to be anything fancy either. A flower garden, city park, new shopping center, or art museum all will make your trip fun when you arrive.

Even planning a restful, calm evening in your hotel room with HBO is relaxing and allows you to destress. Plan to have at least one event on your “agenda” for yourself, and you’ll feel so much better!

Be Prepared

Allowing for extra travel delays is another simple way to make work travel easier. Make sure to always carry on your luggage. You will have to pack accordingly, to make a carry on last all week, but it’s worth it!  The time you save waiting for your bag, or not having your bag when you arrive is priceless.

Tip number two is always give yourself a day before your important work meeting, in case of flight delays. Airlines have become less reliable lately, so give yourself that extra time, just in case.

Save The Miles

If your company allows it, save those airline miles and hotel points. Using your frequent traveler programs for fun vacations throughout the year, makes traveling for work fun and more enjoyable.  Saving for a trip for Europe or Hawaii?

Using your banked miles will help not only the cost, but in some cases upgrade you. Enjoying a better seat on the plane or upgraded hotel room always makes vacation more enjoyable. Some credit cards also have travel insurance and other perks associated with their card for extra travel protection.

Finally, always have your passport, snacks, and your device chargers in case you are delayed in the airport. Be prepared for work and traveling takes confidence and the curiosity to enjoy your trips have fun too!  Safe travels!

For more travel tips and career advice check out my website: KathyHusserTempe.com

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career Health hr Librarian & Entrepreneurship Library Jobs Library Leadership work

Listening is Important

Leadership written in blue and hand writing the word visible.

Listening skills are probably the most important skill behind reading. Learning to listen, and actively hear what is said is also essential. Below are steps to take if you need help listening to what people REALLY say to you.

Active Listening

Active listening is hearing the other person for understanding. However, most of us listen to be able to react or frame a response quickly. Don’t do that!  Don’t listen for yourself to answer, listen to understand. You will gain far more insight into your speaker, by letting them talk. Hear what words they choose and how they say those words. Active listening takes effort, but you learn far more about what’s said when you are engaged and hearing the other person.

Body language

So, you’re probably thinking, but I’m on the phone, and can’t “see” my speaker. But you can! Listen for inflection, tone, and the speed of the speaker’s speech. Usually, someone upset or in “fight mode” will speak quickly and emotionally. Someone calm and measured in their speech is under control of their emotions. When you are at work, even remotely, you can listen and pick up ques in the person’s speech.

A rational speaker is usually easier to understand motive, even over a phone call. Body language goes beyond “seeing” the speaker but again actively listening to “how” the speaker is engaging with you.

Responding After Listening

You are now asking, so when DO I need to respond? If you have an upset friend and listening to them about a bad experience, sometimes never. No response is a response in this type of situation. As humans, we want to solve problems, but sometimes it’s best to just listen. Listening with an open mind and heart to fully understand the other person takes a lot of effort.

And sometimes you might never understand the person’s motives or true feelings, but you were there for them. Sometimes just being a friend and confidante is all that is needed in the moment, and active listening is key.

Practice makes permanent, so try just listening for a change. Don’t interrupt and truly listen to the other person on the phone, on Zoom, or sitting with you. The more you practice actively listening, reading body language, and understanding your listener the better you become.

For more living well tips check out my website: KathyHusserTempe.com

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Resume Tips

Have an agenda and your goals will be accomplished
Have a plan and keep refining for success.

The first step in any new job hunt or career change is to freshen up or create a new resume. Here are proven tips from Jenny Foss to make your resume stand out for that next interview.

Skills and Value

Highlighting your unique skills and the value you bring the company is the first step in creating a resume. Use a resume template that is easy to read and uses all the real estate on the page.

That said, make sure your resume is no more than two pages in length. Be sure to sue an 11 or 12 size font for easy reading by the reviewer. Only include “technology proficiencies” if you can fit it easily on the second page.

Depending on your industry, it is usually understood that the average applicant is knowledgeable in Microsoft applications, etc. However, if you are a whiz with WordPress then absolutely include this in your “Skills Section.” Your value and job skills need to be near the beginning of your first page and highlighted.

Employment Gaps

With the recent pandemic, many job seekers will have gaps in employment for various reasons. Handling gaps depends upon your specific situation, such as childcare, relocation for a spouse, or being laid off.

Explaining the gap depends upon the amount of time that has elapsed, the industry, and if you’re changing careers. There are many ways to address gaps on a resume. Be prepared to tell your story at the interview in a succinct manner.

Grammar and Organization

Finally, proofread your resume very carefully. Have another person review and proofread for typos and continuity. A recent poll on LinkedIn taken stated that hiring managers felt that zero mistakes or typos should appear on resumes.

Be sure the organization follows the template so the most prominent skills in the job description match the skills in on your resume. Don’t lie, but matching words will help the resume scanning software place you in the “A” pile to interview.

Review the job description carefully and be sure to tailor your resume for each job. The ATS or applicant tracking system will thank you, and you will land that coveted interview. Include the keywords that are used in the job posting on your resume for best results.

Finally, save your resume as a PDF and word document.  Different companies use different formatting when resumes are submitted online. Always double check your download before you click submit for the cleanest and most reader-friendly resume.   Good Luck!

Follow my personal website for more career and living well tips: KathyHusserTempe.com

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career Librarian & Entrepreneurship Library Jobs Library Leadership

Cover Letters

Have an agenda and your goals will be accomplished
Have a plan and keep refining for success.

Once you have a solid resume, you will need a cover letter to compliment your skills. A good cover letter highlights your value as a potential employee and paints a picture for the reader. Here are tips for an effective cover letter to get that next interview.

Introduce Yourself

A good cover letter will provide the reader a clear idea of who you are and what you can do. The cover letter is important to fill in the gaps that might be left from your two-page resume.

Give the reader a clear idea of WHY you want to work for their company and HOW you can provide that value.

Highlighting why you’re making a job change (spouse relocation or career switch) is another important aspect to include. If you can include metrics or tangible improvements from your previous employment, include them.  But keep your cover letter to no more than one page. People are busy and one page is enough to sell yourself and your skill set.

Match Keywords

Just like writing a resume, a solid cover letter should align with the job description and your skills. Match keywords from the job posting and use that vocabulary in your letter. Better yet, highlight an achievement or “win” from a previous role which illustrates that specific skill or certification. Remember, readers like stories so make your cover letter tell your story.

Spelling and Grammar

This goes without saying but using correct spelling and grammar is vital for your cover letter. You need to show off your writing skills and a huge part of that is a readable introduction. Check spelling and tenses of verbs to ensure they match.  Read through with fresh eyes to make sure not to leave out any important details. Finally, have a friend or colleague read through your cover again letter for clarity and punctuation.

Ask for the Interview

Without sounding cheesy, have a great closing statement in the letter to specify “action.” In other words, ask for the interview!  Or you could ask to follow up in a few days if the reader had any further questions. Bottom line, you want the reader to act and contact you for an interview, to continue the conversation.  A salutation of “Thank you” or “Sincerely” is also best when signing off.

Practice makes permanent, so the more you write, the easier a solid cover letter will be for you. Good Luck!

Follow my blog for more career articles posted weekly: KathyHusserTempe.com

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career Librarian & Entrepreneurship Library Leadership

Resumes

Leadership written in blue and hand writing the word visible.

The first step in any new job hunt or career change is to freshen up or create a new resume. Here are proven tips from Jenny Foss to make your resume stand out for that next interview.

Skills and Value

Highlighting your unique skills and the value you bring the company is the first step in creating a resume. Use a resume template that is easy to read and uses all the real estate on the page.  That said, make sure your resume is no more than two pages in length. Be sure to use an 11 or 12 size font for easy reading by the reviewer. Only include “technology proficiencies” if you can fit it easily on the second page.

Depending on your industry, it is usually understood that the average applicant is knowledgeable in Microsoft applications, etc. However, if you are a whiz with WordPress then absolutely include this in your “Skills Section.” Your value and job skills need to be near the beginning of your first page and highlighted.

Employment Gaps

With the recent pandemic, many job seekers will have gaps in employment for various reasons. Handling gaps depends upon your specific situation, such as childcare, relocation for a spouse, or being laid off. Explaining the gap depends upon the amount of time that has elapsed, the industry, and if you’re changing careers. There are many ways to address gaps on a resume. Be prepared to tell your story at the interview in a succinct manner.

Grammar and Organization

Finally, proofread your resume very carefully. Have another person review and proofread for typos and continuity. A recent poll on LinkedIn stated that hiring managers felt that zero mistakes or typos should appear on resumes. Be sure your organization follows the template so the most prominent skills in the job description match the skills on your resume. Don’t lie. Rather, match words that will help the resume scanning software place you in the “A” pile to interview.

Review the job description carefully and be sure to tailor your resume for each job. The ATS or applicant tracking system will thank you, and you will land that coveted interview. Include the keywords that are used in the job posting on your resume for best results.

Finally, save your resume as a PDF and word document.  Different companies use different formatting when resumes are submitted online. Always double check your download before you click submit for the cleanest and most reader-friendly resume.   Good Luck!

Follow my personal website for more living well articles.

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Librarian & Entrepreneurship Library Jobs Library Leadership

Goalsetting for Your Career

Single hand holding a small book in a library.
Read up and start opening up your mind.


Goalsetting is a useful tool to guide your career in any industry, especially in libraries. Read on for tools to help in setting goals and developing your career plan for future growth. With work- place cultures changing due to COVID, realigning your goals now might be right for you.

Gap Analysis

A standard gap analysis determines your current status, and where you’d like to end up. The gap or what’s missing is in the middle. Does this gap need to be filled with education, another job, increased salary, or a new geographic asset? Only you can determine what is the most important factor and how to obtain your goal. Having your plan benchmarked with SMART goals and establishing a plan to close gaps will get you there. Smaller goals should build upon one another to fill the gaps and ultimately help you achieve your main career objective.

Mentors

Finding a trusted mentor you can rely on will help in your career plan. Finding more than one will help even more, especially if a few are outside of your industry. Jobs and careers are made with relationships and connections. Networking and finding mentors might be a little more difficult with more industries working remotely. However, volunteering for service events, attending conferences, and adding value in your current job, position you as a leader. Mentors are drawn to natural leaders, so just ask if you feel a connection with a colleague. The more genuine connections you make with people, the more likely you will find someone to help you.

Use LinkedIn

Finally, use LinkedIn and use it a lot. If your partner’s career dictates your geographic location and possibly your career goals now, then pivot. What I mean is, what smaller achievements can you accomplish which will help you get toward that larger career goal. Think about teaching, volunteering, or shadowing someone in your desired industry or job. Anything to make yourself more valuable to a future employer will help you in the long run. To overcome a geographic obstacle be sure to link with colleagues in your desired location. You never know what opportunities might open or when you might make a physical move.

Having a career plan is a way to keep your goals on track, yet flexible for life. Especially with the pandemic having families rethink priorities, having a career plan in place will make you feel more in control of your future. Best of luck!

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career Library Leadership

Library Metrics

Customers in a busy library
Have a pulse on what customers want in the library.

If your library runs on a fiscal year, June through July, have you prepared your annual report? What library metrics should you provide the Board?  Read on for tips to create an informative report full of the most impactful information.

Digital Checkouts

With the pandemic, digital checkouts have surged in libraries across the country. Provide your stakeholders statistics on eBook, DVD and music downloads. These items along with magazines are the four most popular circulating digital items. Don’t forget to add the new vendors from 2020 or other anomalies to explain large data swings.

Door Count

The number of people coming through the doors has decreased due to the public health situation. Including this number is totally up to you, but it might not be pretty. You could include new partnerships or other outreach metrics in place of the door count. Safe to say, physical visits to the library might never recover if we need to live with Covid long term.

As a leader, you need to begin to get creative about bringing folks back in. Will large public events or annual festivals drive library traffic post pandemic?  Each community is different and finding the sweet spot for public engagement is your job as library director.

Collections

What new vendors did the library add or delete?  Please include all the collections to provide an accurate overview of your library’s offerings and impact on the community. I’ve worked in library where DVDs were the number one circulating item. Other libraries had a large children’s picture book collection that drove the checkouts due to higher family populations. Tailor the report and metrics to highlight the collections’ strengths while acknowledging possible gaps.

Programs

Programming will be your library’s time to shine. Despite closures, virtual programming has taken off at most libraries nationwide and globally. Edit a bit from a virtual storytime to present during the Board meeting and share how the library was successful.

Be sure to collect data regarding re-shares along with audience size in the initial posting.  Keep a digital archive of the library programs to improve next year. Consider regular promotions of  library programs on social media platforms to reach your potential audience. This will drive customers to the building too.

Format

If you have a choice of format, I’d recommend a simple infographic. Keeping the library information to one page will keep it simple, easy to read, and easy to explain.  Finally, a variety of pictures and statistics also keeps the eye interested and readers engaged.

However, whatever format you choose, keep the report relatable to the average person by avoiding library jargon (like “circs.”) Be sure to have fun reviewing your year. You are the best person to tell the library’s story and advocate in the community. Best of luck!

For more leadership tips check out: KathyHusserTempe.com